ISO 9001:2001  
The Worlds Quality Standard

    ISO 9000 has been called the world’s standard for
    quality. The term itself, ISO, is considered to represent
    the International Organization for Standardization,
    which is headquartered in Geneva, Switzerland. The
    organization consists of about 130 voluntary member
    countries. The United States is one of those countries. It
    is not associated with any government but was
    established to develop a global consensus on
    international standards.

    Standards have been developed on the premise that,
    regardless of the business or industry, there are
    management concepts and practices that apply. Those
    that accept this concept believe that by adopting these
    management practices, benefits will accrue to the
    company and to the company’s suppliers and customers.

    ISO 9000 was first issued in 1987and revised in 1994.
    The most recent version, ISO 9001:2000 was released
    in December of 2000. The new release was a fairly
    thorough re-write of the original, 20 element format,
    and contained a number of requirements not found in
    prior versions. All companies throughout the world that
    were registered under the 1994 standard were required
    to meet the requirements of the 2000 version by
    December of 2003.

    Since their first release in 1987, the ISO quality
    standards have:

    -Been accepted in most industrialized countries
      throughout the world.
    -Become more widely accepted than any other quality
      standard.
    -Resulted in a new industry of registrars and auditors to
      perform the assessment audits
    -Demonstrated how adopting the requirements of the
      standard can result in improvements in product quality
      and other areas of business.
    -Become a requirement for many government
      organizations and their suppliers.

    The ISO 9000 standards provide us with tools that we
    can use to implement a program of continuous
    improvement in our own company. When we say we are
    registered under ISO 9000, it says to our suppliers and
    our customers that we have exercised the discipline to
    create, implement, document and maintain a rigorous set
    of requirements on how we do our jobs. It says we care
    about what we do.

    Companies that have been successful in implementing
    ISO 9000 are finding that they are reducing their costs,
    improving relationships with suppliers and customers
    and even seeing their employee morale, enthusiasm and
    involvement in their processes improve. It isn't easy. But
    over and over again, companies are finding that the
    results are worth the effort.

    And in the end, the company will benefit because your
    top management cared enough to implement a world
    class quality management system.
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